Privacy Policy
This privacy notice was published on 31 May 2022.
We take safeguarding online privacy seriously. Please read the whole of this statement carefully as it sets out what information we may collect from you, how we may use it and your rights in respect of our use and the key details of our privacy policy.
From time to time, we may need to change our privacy policy because of changes in our organisation, legislation or in our attempts to serve your needs better. We will use reasonable efforts to publish any changes to our privacy statement.
Feather Grey Consulting Limited is responsible for collecting, processing, storing and safe-keeping personal and other information as part of providing a service and carrying out our regular business activities. We manage personal information in accordance with the Data Protection Act 2018 [and we are registered as a Data Controller with the Information Commissioner’s Office Registration Number A9006887
Any questions regarding our processing of personal data should be directed to us via Debbie@feathergreyconsulting.com
SCOPE
Our Privacy Statement governs any kind of processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons. This statement applies to our processing of data collected through any means, actively as well as passively, from persons located anywhere in the world.
We are guided by the following principles when processing data:
1. We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it;
2. We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required;
3. We will collect and use your personal information only if we have sensible business reasons for doing so, such as contacting you with a regular newsletter and/or relevant offers from time to provide you with recruitment and coaching services.
4. We will not use your data for purposes other than those for which it was collected, accepted as stated within our policy, or with your prior consent;
5. We will seek to verify and/or update your data periodically and we will accept requests from you for amendment of the data held;
6. We will apply high technical standards to make our processing of data secure;
7. Except otherwise stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose or as required by law.
INFORMATION COLLECTED
The information we may collect about you could include, but is not limited to:
1. Personal details
If we were to obtain special category data from you we will always get your consent first.
We will collect information from you when:
1. You sign up to our newsletter or mailing list
2. You download an opt-in
3. You join a course or programme
4. You contact us for information via our website or social media channels, by phone or email
5. You post on our social media channels, website or blog
6. You work with us in a commercial capacity
We may use the information collected to:
1. Send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
2. Ensure that content from our site is presented to you in the most effective manner for you and your computer
3. Allow you to participate in the service you have chosen to do so
4. Notify you about changes to our service
INFORMATION STORAGE
If you provide us with your email address it will be stored, along with your first name and surname via Flodesk who have their own privacy policy and will protect your data. You can find out more here: https://www.privacypolicies.com/privacy/view/bb9c8c7ecbee39b15f2f5be574def422
We will never sell or share your personal information with third parties.
LEGAL BASIS FOR PROCESSING YOUR DATA
The General Data Protection Regulation (GDPR) provides that processing of your data shall only be lawful if and to the extent that at least one of the following applies:
1. You have consented
2. For the performance of a contract
3. For compliance with a legal obligation which we must perform
4. To protect vital interests of your or another person
5. It is in the public interest
6. It is in the legitimate interests pursued by us or a third party
We collect data for the purposes set out above. Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons or minimised and retained.
Any health data collected from you has special protection and is limited to that permissible by law. In all instances where special category data is collected we will obtain your express consent.
LINKS FROM OUR SITE
Our site contains links to and from other websites which are operated by individuals and companies over which we have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use polices. We do not accept any responsibility or liability for these policies. We advise you to check the policies for third party sites before you submit any personal data to the website.
MARKETING EMAILS
We will make it as easy as we can for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the primary service you have requested.
Please note if you wish to unsubscribe from any marketing emails that you have signed up for, you can do so by emailing Debbie@feathergreyconsulting.com or clicking onto the unsubscribe link on the marketing email that was sent to you. It may take 24 hours for this to become effective.
WEBSITE ANALYTICS & TARGETED MARKETING
We use website analytics to provide the best user experience and service to you and to evaluate and improve our site. We utilise third party data analytics service providers: Google Analytics to improve our visibility and to monitor website browser behaviour and navigation across our site.
These third-party data analytics service providers collect this information on our behalf in accordance with our instructions and in line with their own privacy policies. Our service providers may collect the following data about the way you use our site, which will almost always be anonymised and aggregated before reporting back to us:
Number of visitors to our site
Pages visited whilst using the site and time spent per page
Page interaction information, such as scrolling, clicks and browsing methods
Source location and details about where users go when they leave the site
Page response times and any download errors
Other technical information relating to end user device, such as IP address or browser plug-in
From time to time we may use the information collected about you to present you with targeted advertisements using platforms such as Facebook, Twitter, Google and/or Instagram.
CHANGES TO OUR POLICY & FUTURE PROCESSING
We do not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on our website at www.feathergreyconsulting.com
POLICY DETAILS
We continually review our privacy practices and may change our policy and privacy statement from time to time. When we do this an amended privacy statement will be placed on our website at www.feathergreyconsulting.com
If you are concerned about how we are collecting, using and/or sharing your personal information, you can contact our Data Protection Officer Debbie@feathergreyconsulting.com
COOKIES
Feather Grey Consulting ("us", "we", or "our") uses cookies on www.feathergreyconsulting.com (the "Service"). By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
WHAT ARE COOKIES
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies.
• Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer.
• Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. For example, we use persistent cookies for Google Analytics.
HOW FEATHER GREY USES COOKIES
When you use and access the Service, we may place a number of cookies in your web browser. We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising. We use both session and persistent cookies on the Service and we may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
THIRD-PARTY COOKIES
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
WHAT ARE YOUR CHOICES REGARDING COOKIES?
If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that some functions of the website might become inoperable. If you use the Internet Explorer browser, find out more info HERE. If you use Firefox, see the information HERE. If you are using Safari, see HERE.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
COOKIES WE USE ON THIS WEBISTE
*Table to be added by Holly Murphy.
ACCEPTANCE OF TERMS
By using our website, you signify your acceptance of the terms of our cookie policy. If you do not agree to the terms of our cookie policy, please do not use our website. Your continued use of our website following the posting of any changes to our cookie policy will mean that you accept those changes.